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Conversational Momentum

Conversational Momentum

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The vender stood on the side of the road and cried: “Buy a hot dog, Mister?” And people bought. He increased his meat and bun orders. He bought a bigger stove to take care of his trade.

He finally got his son home from college to help him out. But then something happened. His son said, “Father, haven’t you been listening to the radio and watching TV? There’s a big depression. The foreign situation is terrible. The domestic situation is worse.”

Whereupon the father thought, “Well, my son’s been to college, he listens to the radio and watches TV and he ought to know.”

So the father cut down on his meat and bun orders, took down his signs and cancelled his newspaper ads and no longer bothered to stand on the highway to sell his hot dogs. And his hot dog sales fell almost overnight. “You’re right son,” the father said to the boy. “We certainly are in the middle of a great depression.”

-Author unknown

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Many of you know that our company has developed a simple model called the Thinking Tendencies Model (©2016 Heads Up Communications Corp, all rights reserved,) to generate awareness around the 5 mindsets that people tend to ruminate in. My wife (and business partner), Jenn, and I are doing work with many of our clients in 2016 facilitating a deeper cultural understanding around how mindset impacts long-term results.

We call our 5th mindset the FLOW ZONE and it has become a giant training focus. Leaders across the world are becoming convinced that enhancing and protecting FLOW in the office or in the field (on the ice) is paramount to increasing performance.

Over the past season (I can’t escape my hockey roots), we have ramped up our personal growth in two areas. First, we have increased our study of the neuroscience of winning, flow and belief systems. Second, we have ramped up our curiosity and heightened our observation around what mindsets people seem to drift into. The following statement summarizes our findings:

 

“MOST PEOPLE DO NOT THINK ABOUT WHAT THEY ARE THINKING ABOUT!”

By way of my professional sports background, I also know that the best performers in every sector (business, sales, sports and more) have somehow activated a distinct thinking process. In sports we call it mental toughness, but it really is more specific than this. As our clients are discovering the big 2016 leadership focus is driving mindset awareness.

With awareness we can change results by changing personal and cultural mindset. I don’t have room here to walk you through our TTM model and the 5 mindsets that will influence your next success or failure, but if you want a short overview, call me: (877) 816-1877.

So how do leaders influence cultural mindset? One specific opportunity to change mindset is during conversations. This focus is what we call Conversational Momentum.

 

Re-read the simple story at the top of this newsletter. Let’s use this story to highlight some principles surrounding conversational momentum.

  • Did you feel the vender’s momentum swing?

(The start and stop of his success?)

  • What started this negative momentum?

(A conversation impacting belief system.)

  • How did the negative momentum become activated?

(Through his influenced mindset.)

 

Jenn and I now find ourselves listening intently to conversations in order to better understand how they influence above or below-the-line mindset momentum. As we say in our sessions, our model is not a positive-thinking model; rather, it illuminates 5 buckets of thinking or 5 potential places where people activate and focus their thinking. Conversations typically just happen, many times with no understanding of the momentum swings that they may be generating.

Let me ask you a couple of key questions: “What type of momentum did you activate during the last conversation you participated in… positive or negative?

I believe that culture emerges from an accumulation of conversations.

What conversations are your people having?

What kind of momentum did you generate in the cumulative conversations you participated in last week?

 

Listen intently into your conversations this week to better understand people’s mindset!

 

Ryan

 

Please call me directly to work with you and your teams!

(877) 816-1877

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